Japanese company installs smile-o-meter to monitor employees

icon1 Posted by denised in Featured Articles on 07 27th, 2009 | 2 responses

Keihin Express Railway Co. employee Mitue Endo checks her smile. (AP Photo/Junji Kurokawa)

Keihin Express Railway Co. employee Mitue Endo checks her smile. (AP Photo/Junji Kurokawa)

 

Wanting to ensure their employees smile “enough” when greeting customers, Japanese company Keihin Express Railway, installed a monitoring system that helps employees check their smiles before greeting customers.  The software, installed at 15 of Keihin’s 70 stations, is optional for employees to use, but company officials say the system allows employees to check their expressions before meeting the public, resulting in a better customer experience. 

No word on the progress of a meter that reads workers thoughts about their employers while being forced to perform ridiculous tasks like smile checking.  At least Keihin isn’t forcing employees to stand or race down hallways to save money.

Read the full smile-o-meter story here.

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    Not sure on the development of a meter that reads employees thoughts about their business employers although being forced to perform silly tasks similar to look looking at. At least Keihin isn’t forcing personnel to stand or perhaps race lower hallways to save money.

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